Terms of service
Terms of Service
Effective Date: January 18, 2025
Welcome to Howling Flats Farm! These Terms of Service (“Terms”) govern your use of our website, www.howlingflatsfarm.com (the “Site”), and any services or products offered by Howling Flats Farm (“we,” “us,” “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any of these Terms, you must not use our services.
1. Use of the Site and Services
By accessing or using the Site, you represent that you are at least 18 years old or the legal age in your jurisdiction to form a binding contract. You agree to use the Site only for lawful purposes and in accordance with these Terms.
2. Product Information
We make every effort to display products, pricing, and descriptions accurately. However, we cannot guarantee that the information provided is always 100% accurate, complete, or error-free. We reserve the right to modify or update product details without notice.
3. Order Processing and Payment
By placing an order through our Site, you agree to provide accurate and complete information. Payments for products and services are processed via secure payment processors. You agree to pay for all products and services you order, including any applicable taxes and shipping fees.
4. Account Registration
Certain features of our Site may require creating an account. You agree to provide accurate and current information when creating an account and to maintain the confidentiality of your account credentials. You are responsible for all activities under your account.
5. Shipping and Delivery
We aim to fulfill all orders promptly. Delivery times may vary based on your location. By placing an order for local delivery or farm pickup, you agree to adhere to the respective guidelines provided during checkout. We are not responsible for missed pickups or incorrect delivery details provided by the customer.
6. Returns and Refunds
Please refer to our [Return and Refund Policy] for detailed information on returns, exchanges, and refunds. By purchasing from us, you agree to comply with this policy.
7. User-Generated Content
You may have the opportunity to post content such as reviews, comments, and other materials (“User Content”). By submitting any User Content, you grant us a non-exclusive, royalty-free, and worldwide license to use, display, and distribute such content in connection with the Site and our marketing efforts. You are solely responsible for the content you post.
8. Prohibited Activities
You agree not to:
- Violate any applicable laws, regulations, or third-party rights.
- Impersonate any person or entity.
- Upload or transmit viruses, malware, or other harmful content.
- Engage in activities that disrupt or interfere with the operation of the Site.
9. Privacy
Your use of the Site is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.
10. Limitation of Liability
Howling Flats Farm is not liable for any indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Site. Our total liability shall not exceed the total amount you have paid for products or services in question.
11. Indemnification
You agree to indemnify, defend, and hold harmless Howling Flats Farm and its affiliates, employees, and agents from any claims, liabilities, losses, damages, or expenses resulting from your use of the Site or violation of these Terms.
12. Modifications to the Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with the revised "Last Updated" date. It is your responsibility to review these Terms periodically for any changes.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, United States. Any disputes arising from these Terms will be resolved in the courts located in [Your Jurisdiction].
14. Termination
We may suspend or terminate your access to the Site if you violate these Terms. You may terminate your account at any time by contacting us or through your account settings.
15. Contact Us
For any questions about these Terms or our services, please contact us at:
- Email: kelley@howlingflatsfarm.com
- Phone: 860-379-8961
- Address: 19 Raymond Avenue, Canaan, CT 06018, United States